Car Wash Exchange – Dee Ann Turner

Podcast: CAR WASH Podcasts · CAR WASH Magazine

Opublikowano: 2026-04-24

On this episode of Car Wash Exchange, we’re joined by Dee Ann Turner, former Vice President of Talent at Chick-fil-A and a leading voice in organizational culture and people development. With more than three decades of experience helping shape one of the most recognized service cultures in business, Dee Ann brings a powerful perspective on what it really takes to build—and sustain—a high-performing team. She shares why most organizations overcomplicate culture, and how focusing on just three core elements can transform both employee engagement and customer experience. From hiring for character to creati...