Selling Memory at Scale: Pandora’s Digital Transformation Story

Podcast: Retail Remix · Retail TouchPoints

Opublikowano: 2026-04-27

This episode is brought to you by National Retail Federation. Most people know Pandora for its iconic charms, but far fewer realize the company is the largest jewelry brand in the world by volume — producing more than 100 million pieces a year. In this episode of Retail Remix, host Nicole Silberstein speaks with David Walmsley, Chief Digital and Technology Officer at Pandora, about how the brand is modernizing its business without losing sight of what it really sells: memory, connection and emotion. David shares how Pandora’s Program Phoenix transformation has helped turn around the...