AI Reception and Smarter Client Flow in Allied Health

Podcast: Allied Health Business Brilliance · Cathy Love

Opublikowano: 2026-05-24

In this episode of Allied Health Business Brilliance, Layland Webb speaks with Chris Baxter from Aeva about how AI reception technology is starting to reshape the way Allied Health businesses manage phone calls, bookings, cancellations and client communication. Chris explains how Aeva works as an AI receptionist for clinics, helping reduce missed calls, support after-hours enquiries, manage bookings and reschedules, and reconnect with clients who have not booked follow-up appointments. The conversation also covers practice management software integration, data privacy, client experience, outbound calls, and where AI may support busy Allied Health teams without adding more pressure...