Are You Overspending On Your Clinic Admin Team? | GYC Podcast 367

Podcast: Grow Your Clinic · The Clinic Mastery Team

Opublikowano: 2026-05-27

Is your admin team helping your clinic grow - or quietly holding it back? In this episode of the Grow Your Clinic podcast, Ben Lynch, Bec Clare and Jack O’Brien unpack how to assess the true effectiveness of your admin team and turn reception into a key driver of profitability, retention and client experience. We dive into the idea of creating a concierge-style front desk experience, where exceptional social skills, warmth and customer service matter more than simply hiring someone with technical admin experience. You’ll learn practical strategies for hiring the right people, building a clie...