The Boring Work Behind Great AI

Podcast: RevOpsAF The Podcast · Matt Volm

Opublikowano: 2026-05-29

Your AI initiative isn't underperforming because of the AI. It's underperforming because of what you built it on. Spencer Hardey, VP of Business Operations at HG Insights, joins RevOpsAF co-host Matthew Volm to break down why the boring foundational work — ICP documentation, segmentation, clean data infrastructure, cross-functional alignment — is the actual prerequisite for AI that delivers results. Plus: how to communicate the value of that foundational work to executives and boards who just want to "use more AI." Spencer brings a rare double perspective: he's a working RevOps operator, but he's operat...