Missed Messages, Missed Money: How Communication Gaps Cost You Clients | Shawna Murphy | Founder, Style Smart VA | Hairstylist & Educator

Podcast: The Hairdresser Strong Show · Hatching Imagination, LLC

Opublikowano: 2026-06-01

In this episode, Shawna Murphy, Founder of Style Smart VA, breaks down one of the easiest ways beauty professionals lose money without realizing it: missed or unmanaged client communication. She explains how auditing your DMs, texts, emails, forms, and follow-ups can help you capture more inquiries, book more clients, increase repeat visits, and stop letting revenue slip through the cracks. 🚨🎤Shawna will be leading the VIP session at the 4th annual Beauty Business Brunch on July 19th in Washington, DC, where we’ll go deeper on missed DMs, delayed responses, follow-up gaps, and the comm...