Episode 87: Guest Experience Series - Say THIS or Say THAT?

Podcast: The Hair Hustle Podcast · Heather Podlesney

Opublikowano: 2026-06-09

Contact Heather: helloheatherpod@gmail.com Coaching Interest: HERE Free Know Your Numbers Worksheet: HERE InSalon Class: HERE Summary In this episode, Heather Podlesney launches a new guest experience series focused on improving client interactions in salons. She shares practical scripts, tips on effective communication, and strategies to build trust, upsell, and enhance guest satisfaction. Chapters 00:00 Introduction to the Guest Experience Series 00:27 Why Guest Experience Matters in Salons 01:20 The Power of Words and Trust 02:15 The Consultation: Setting the Stage <...