How to Improve Digital Change Collaboration: An Introduction to Service Frameworks (feat. Chris Pyatt and Victoria Banner)

Podcast: BA Brew - A Business Analysis Podcast · AssistKD

Opublikowano: 2026-06-12

Service frameworks are a powerful yet often overlooked tool that can fundamentally change how teams understand, collaborate, and achieve outcomes. In this episode of BA Brew, Jonathan Hunsley from AssistKD is joined by Chris Pyatt and Victoria Banner to discuss how service frameworks help business analysts, business architects and service designers clarify their value, improve collaboration and navigate complex organisational change ecosystems. The discussion covers: What a service framework actually is – and how it defines the value a role deliversWhy business analysis, architecture and service design overlap more than we thinkHow frameworks create clarity on...