S1 E16: Getting payroll right for SMEs

Podcast: Behind The Button · Chartered Institute of Payroll Professionals

Opublikowano: 2026-07-06

This episode of 'Behind the Button' welcomes Sam Johnson, Payroll Partner at Dains, for a conversation about what it really takes to deliver great payroll for small and medium-sized enterprises (SMEs). Sam shares her unconventional journey from studying law to building a career in payroll and human resources. She discusses the nuances of supporting owner-managed businesses, why pay professionals must go beyond processing to become trusted advisers and how proactive communication and understanding each client's business are essential to success. Sam also shares her approach to leadership, explaining why she prioritises curiosity, humility and confidence...