Sitting Down with an Office Manager - Uncovering Dental Practice Pearls

Podcast: Shared Practices | Your Dental Roadmap through Practice Ownership · Dr. George Hariri | Shared Practices Network

Opublikowano: 2026-07-06

In this episode of the Shared Practices Podcast, Caitlin Embree interviews Max Dempsey, the rockstar office manager for Dr. Jaspreet Parmar’s two growing practices. Max provides a rare, behind-the-scenes look at dental practice management from the perspective of an elite team member navigating an ownership transition. With 29 years of experience, she shares how she evolved from a lead dental assistant into a multi-practice manager by mastering front-office billing, insurance communication, and team leadership through targeted coaching. For any dentist evaluating dental practice acquisitions, this episode highlights how crucial it is to establish a unified culture fr...