Ep 96: Client Retention, Renewals, and the Power of Stewardship with Dagmar Khan

Podcast: The Boutique CEO® with Chris Williams · Christine Williams

Opublikowano: 2026-07-10

In this episode of The Boutique CEO, Chris Williams is joined by client journey designer and retention specialist Dagmar Khan to explore one of the most overlooked drivers of sustainable business growth: client renewals. While many entrepreneurs spend most of their time chasing new leads, Dagmar explains why serving your existing clients exceptionally well often creates greater impact, stronger relationships, and significantly higher lifetime client value. Together, Chris and Dagmar unpack the mindset shifts, client journey strategies, and practical systems that help clients naturally continue working with you. Rather than approaching renewals as another sales conversation, Dagmar...