Visible, Honest, and Wrong — Why Certainty Is Costing You Credibility

Podcast: IMPACTFUL Teamwork · Julia Felton

Opublikowano: 2026-07-13

Julia Felton explores two research findings: 65% of leaders would rather appear decisive and be wrong than admit uncertainty and be right, and “invisibility is no longer read as neutral” but as avoidance. Drawing on a Forbes article by Doug Melville, she argues that C-suite credibility now depends on visible, human storytelling aligned with operational truth, not polished messaging, especially amid rapid change like AI and expectations of headcount reduction. She contrasts this with the “decisiveness crisis” research on “certainty theatre,” linking it to shame, threat responses, and transformation failure driven by uncertainty resistance. Felton argue...