Creating Meaningful Experiences for the New Generation of Employees Featuring Mark Valentino

Podcast: Amazing Business Radio · Shep Hyken & C-Suite Radio

Opublikowano: 2026-07-14

Building Employee Engagement for Better Customer Outcomes Shep interviews Mark Valentino, Head of Business Banking at Citizens Bank. He talks about engaging and retaining the new generation of employees by creating a workplace culture that prioritizes meaning, flexibility, and personal growth. Shep has often written that what happens inside of an organization is felt by customers on the outside. Creating the best workplace culture positively impacts the customer experience. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How are Gen Z employees changing workplace culture? How does employee satisfactio...