Market Volatility & The Trust Playbook: Navigating Fraud in Two-Sided Marketplaces

Podcast: Fraudology Podcast with Karisse Hendrick · Karisse Hendrick

Opublikowano: 2026-07-16

Welcome back to Fraudology. In this episode, I’m sitting down with Mark Porteous, a longtime leader in e-commerce fraud and trust who knows two-sided marketplaces from the inside out. Mark spent nine years at StockX, where he started in customer support before building the company’s fraud program from the ground up. And honestly, that is one of the best ways to learn marketplace fraud prevention because you see the customer complaints, the chargebacks, the seller issues, the account problems, and the policy gaps before anybody has officially decided they belong to a fraud team. We...