Klaviyo's New AI Customer Agent Explained — With Gina Potenza, Klaviyo Partner Team

Podcast: Brand Building Podcast · Mark Milutin

Opublikowano: 2026-08-02

Klaviyo just launched something most D2C brands haven't paid attention to yet. K-Service — and specifically Customer Agent — is Klaviyo's new AI-powered customer support suite that's changing how brands handle tickets, convert site visitors, and drive revenue from support interactions. In this episode I sat down with Gina Potenza from Klaviyo's partner strategy team to break down exactly what K-Service is, how it works, and whether D2C brands should be using it right now. What we cover: — What K-Service is and why Klaviyo built...