Crazy complaints (with Eric Houseman)

Podcast: Structure Talk · Reuben Saltzman

Opublikowano: 2026-08-03

To watch a video version of this podcast, click here: https://youtu.be/vwDEHoyPgG4 In this episode, Reuben Saltzman, Tessa Murry, and Eric Houseman share some of the most memorable and unusual service inquiries they've encountered in the home inspection industry. From clients complaining about issues already documented in the inspection report to hidden defects concealed behind artwork and inaccessible attics, the conversation explores the challenges inspectors face when managing expectations after a home purchase. Takeaways Managing client expectations before, during, and after an inspection is critical to customer satisfaction.<b...