Turning Customer Service into a Revenue Generator Featuring Filip Jaskólski

Podcast: Amazing Business Radio · Shep Hyken & C-Suite Radio

Opublikowano: 2026-08-04

Leveraging AI Efficiency and Human Insight Shep interviews Filip Jaskólski, Chief Product Officer at Text. He talks about how customer service, empowered by AI and human collaboration, can shift from being a cost center to a revenue generator for businesses. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can customer service move from a cost center to a revenue generator? What is the ideal balance between AI automation and human agents in customer support? How can companies use AI to boost upselling and product recommendations? Why should businesses transit...