Does the AI Model Brand Even Matter?

Podcast: Antek Automation Quick Tips · Andy Norman

Opublikowano: 2026-08-17

Oracle is putting Google Gemini in its cloud. Andy Norman explains why, for most small businesses buying a voice agent, the model brand is rarely the thing that decides success. Andy Norman from Antek Automation shares practical tips sourced from the blog post: Google Gemini in Oracle Cloud: What It Means for UK SMBs. Do not choose a voice agent on model brand, judge it on call flow design, integration, and escalation logic. Treat model quality as increasingly commoditised, the big providers are racing to offer whichever model is best. Ask a vendor how their system...