The Biggest Problem With Employee Experience Nobody Wants to Admit

Podcast: Evidence, Insight, Impact: The MasteringGM® Podcast · Benjamin Bader

Opublikowano: 2026-08-19

Episode Description Employee experience has become one of the most important topics in modern organizations. Leaders talk about engagement, wellbeing, belonging, development, and culture as key priorities. In this episode, Ben explores a surprisingly simple but often unanswered question: who actually owns employee experience? The discussion examines how responsibility becomes fragmented across functions, why organizations often mistake programs for experience, and why accountability becomes difficult when everybody contributes but nobody controls the whole picture. What This Episode Covers • why employee experience spans multiple functions and stakeholders • how fragmented accountability crea...