When Complexity Becomes the Biggest Obstacle

Podcast: The Leadership Podcast · Jan Rutherford and Jim Vaselopulos, experts on leadership development

Opublikowano: 2026-08-19

David Craig is the author of the Bluebook: How Bold Leadership Unlocked a $27 Billion Success Story, and the former CEO of Refinitiv. David believes organizations rarely fail because of strategy or market conditions. They fail when complexity quietly replaces clarity, making it harder for people to make decisions, serve customers, and move the business forward. In this conversation, David shares the three warning signs he looks for when walking into a struggling company: unclear purpose, meeting overload, and a poor customer experience. David also discusses why creating belief and ownership matters more than having all the answers during transformation. If...