338. How to Set Standards That Protect Your Business

Podcast: Empire Building · Keller Podcast Network

Opublikowano: 2026-08-24

The business you tolerate is the business you create. So are the expectations inside your company actually standards, or are they just preferences? In this episode, we’re breaking down what makes a business standard real: it’s clearly defined, consistently communicated, regularly measured, and backed by accountability when the expectation isn’t met. We share examples from our own businesses across communication, customer experience, sales, team performance, culture, and financial operations, including response times, client updates, lead follow-up, weekly scorecards, spending limits, and even cell phones in meetings. We als...