How AI Predicts Customer Behavior and Improves Customer Experience Featuring Roger Dooley

Podcast: Amazing Business Radio · Shep Hyken & C-Suite Radio

Opublikowano: 2026-08-25

How AI and Behavioral Science Are Transforming Customer Experience Shep interviews Roger Dooley, keynote speaker and author of The Persuasion Engine. He talks about how AI and neuromarketing tools help businesses predict consumer behavior, measure emotional reactions, and avoid costly customer experience mistakes. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can businesses use AI to predict customer behavior accurately? How can companies use AI and behavioral science to eliminate customer friction? In what ways can companies use behavioral science to improve customer loyalty? How do customer expectations directly shape customer exper...