#306: Tony Spring, Chairman & CEO, Macy’s, Inc. – Hit the ground listening

Podcast: How Leaders Lead with David Novak · David Novak

Opublikowano: 2026-08-27

Everyone says to “hit the ground running.” Tony Spring thinks that’s terrible advice. Tony is the Chairman and CEO of Macy’s, Inc. an iconic retail institution with over 150 years of history. He took charge in 2024 after a 35-year career moving through the ranks at sister company Bloomingdale’s. But despite knowing the organization well, he didn’t come right out with a shiny reinvention strategy. Instead, he hit the ground listening – to customers, colleagues, data, and the culture at large. For Tony, listening isn’t passive. It’s something you do with your whole he...