When AI Cancels Your Account: 966 Million Reasons to Get Chargeback Disputes Right

Podcast: Fraudology Podcast with Karisse Hendrick · Karisse Hendrick

Opublikowano: 2026-09-03

Welcome back to Fraudology. It’s just me for this episode, but I’ve got two stories to dig into. They are genuinely important for anyone dealing with chargeback disputes. Whether you’re on the merchant side or the banking side. The first is Uber and the nearly billion dollars in fines for automated account deactivation. The second story is the story that I really want to unpack. Hims and Hers blowing past their chargeback threshold on their weight loss subscription business. It’s rare that this stuff becomes public, and I think there’s...