Why Billing Starts at the Front Desk with Kristin Van Natta, Business Development at RCM360

Podcast: Outcomes Rocket · Saul Marquez

Opublikowano: 2026-09-04

Billing doesn't start in the billing department. In this episode, Kristin Van Natta, Business Development at RCM360, discusses how staffing shortages and rising adoption of technology are reshaping healthcare revenue cycle management. She explains why clean claims start at the front desk and how accurate data, coding, and documentation can help prevent denials. Kristin also explores how organizations can thoughtfully implement AI and automation while ensuring new solutions integrate with their EHRs and deliver real operational value. She shares how practices can use RCM analysis and benchmarking to identify inefficiencies and strengthen their financial performance. ...