The Varosity AI GTM Report — Sep 15: Salesforce Builds Its Own CRM Model and Puts Itself Inside Claude

Podcast: The Varosity AI GTM Report · Varosity.ai

Opublikowano: 2026-09-16

Dreamforce opened in San Francisco with 43,000 people in the building, and Salesforce used day one to stop being an app. It announced Koa, its first CRM reasoning model — Nvidia's Nemotron 3 Super post-trained on synthetic data modeled on 27 years of CRM deployments, matching or beating leading general models on CRM actions with 3x fewer errors, with Salesforce holding the weights and running inference inside its own trust boundary. Alongside it came AIforce, a live interface layer that exposes Salesforce's data, logic and permissions to any AI interface via Claudeforce, Slackforce and Agentforce Coworker. Elsewhere, Profound raised a $180M Series D at...