Being Busy Is Not the Same as Being Valuable

Podcast: Evidence, Insight, Impact: The MasteringGM® Podcast · Benjamin Bader

Opublikowano: 2026-09-16

Episode Description Organizations often measure what is easiest to count. Projects completed, cases handled, meetings attended, reports produced, and response times achieved. In this episode, Ben explores why activity and impact are not the same thing. Using Global Mobility as an example, he examines how organizations can become highly efficient at measuring effort while struggling to understand value creation, and why focusing on outcomes rather than activity may lead to better decisions and stronger strategic impact. What This Episode Covers • why organizations naturally gravitate toward activity metrics • the difference betw...