6.2 | Uncovering Real Needs: From User Voice to Stakeholders in Medical Software Course

Podcast: YaleCourses · YaleCourses

Opublikowano: 2026-10-24

How do you truly understand what your medical software users need? In this lesson, we continue our deep dive into identifying user needs, emphasizing the critical distinction between the engineer's perspective and the customer's actual requirements. We explore practical strategies for engaging with users, from conducting effective initial meetings to asking the right questions that uncover both known and unknown challenges. Learn to look beyond superficial requests to diagnose the true underlying problems and consider all relevant stakeholders to ensure your solution addresses the complete picture. Uploaded 19-08-25 🎯 Learning Objectives • Differentiate between the voice...