The End of Shopping? Agentic AI and the Future of Consumer Financial Services Introduction

Podcast: Consumer Finance Monitor · Ballard Spahr LLP

Opublikowano: 2026-09-17

In the Consumer Finance Monitor podcast we are releasing today, Alan Kaplinsky, founder and former chair for 25 years and now Senior Counsel of the Consumer Financial Services Group, spoke with Professor Mark Bartholomew of the University at Buffalo School of Law, co-author with Professor Samuel Becher of "The End of Shopping," a forthcoming article in the William & Mary Law Review. The article explores how autonomous shopping agents could transform consumer commerce and raises fundamental questions concerning consumer autonomy, privacy, competition and consumer protection. The implications for financial services are especially significant. Consumers could use AI agents to...