5 Big Things I've Changed my Mind on — Jensen Jones

Podcast: Home Care Hindsight · David Knack

Opublikowano: 2026-09-24

Jensen Jones, Owner and CEO of Home Care CEO Forum, returns to discuss five things he was wrong about and how his thinking has evolved. From the founder bottleneck myth to overtime as a strategic tool, Jensen opens up about the mindset shifts that reshaped how he leads and facilitates peer groups for the top 10% of home care operators. In this candid conversation, Jensen explains why finding a strong number two isn't enough if the founder won't actually let go, why uncontrolled overtime is a recruiting problem rather than just a cost issue, and why benchmarking data...