The Person Who Isn't Excited About Your AI Plans

Podcast: Purposeful mini podcasts · Gary Robertson

Opublikowano: 2026-09-27

Before you label someone resistant to AI, ask what they know that you don't. Gary Robertson explores how a colleague's hesitation can reveal missing knowledge, customer exceptions or a genuine concern about change. Through an illustrative quotation example, he shows how listening can improve the process and help people take part in shaping it. This episode is about practical leadership: investigate the concern, make room for training and feedback, and show people when their experience has made a difference. Your purposeful action: ask someone who is unconvinced, ‘What would you need to see be...