How AI Voice Agents Are Tested Before They Answer Calls

Podcast: Antek Automation Quick Tips · Andy Norman

Opublikowano: 2026-09-28

Andy Norman from Antek Automation explains how AI voice agents get tested before they ever answer a real call, through simulation testing against dozens of scripted and edge-case scenarios. This episode covers the five-step process behind modern AI agent testing, the questions to ask any provider before signing a contract, and the specific property-related test scenarios Antek Automation runs, viewing bookings, vendor valuation requests, and tenant emergencies, before a voice agent goes live. If you're evaluating an AI phone answering system, this explains what proper testing actually looks like. Straight answer: AI voice agents are tested before...