What's Next - Andrew Dawson on how technology can help small businesses grow

Podcast: What's Next with Aki Anastasiou · What's Next

Opublikowano: 2026-09-30

Small business growth increasingly depends on using connectivity, data, cloud services, and AI to work smarter and compete more effectively. Andrew Dawson, Managing Executive: Small, Medium and Diversified Business at Telkom Business, explains how technology can help South African SMEs become more efficient, resilient, and prepared for future opportunities. Dawson discusses why small business owners often struggle with limited resources and the need to manage everything from IT to HR themselves. He explains how reliable connectivity has evolved from a basic utility into the foundation for cloud applications, digital customer journeys, IoT, and data-driven decision-making. The conversation also explores where...