DoorDash Enters Returns, Kroger Scores Ad Creative with AI

Podcast: The Digital Commerce Daily · Marco & Klara

Opublikowano: 2026-10-01

DoorDash is coming for UPS and FedEx's returns business. Kroger is predicting which ads will sell before they go live. And Europe's 5% ecommerce growth figure is hiding a much bigger story underneath. In this episode: DoorDash announced a nationwide returns service at its Dash Forward event on September 29, putting it in direct competition with UPS, FedEx, and Amazon's return infrastructure while simultaneously adding new retail partners to its marketplace. Kroger Precision Marketing is using AI-driven predictive scoring to evaluate which creative assets are most likely to drive in-store and online conversion before campaigns launch, closing the...