Gregory MacLennan on why AI still needs a human in the loop

Podcast: What's Next with Aki Anastasiou · What's Next

Opublikowano: 2026-10-01

AI can deliver real business value, but companies need more than licences and hype to turn the technology into measurable returns. Gregory MacLennan, CEO of Digicloud Africa, explains how South African businesses can adopt AI practically, using tools such as Gemini in Google Workspace without requiring large specialist teams. He discusses how Gemini can support everyday work across Gmail, Docs, Sheets, and Slides, including multilingual communication, research, and decision-making. MacLennan also explains why AI should augment employees rather than replace human judgement, particularly when information is being sent externally or important decisions are being made. The conversation also tackles cybersecurity...