Hilton This Week in Hospitality: Says AI Is Coming for the OTAs, Kayak's Founders Launch Lola, and Choice Buys Harvest Hosts for $130M

Podcast: Behind the Stays · Zach Busekrus

Opublikowano: 2026-10-02

Scott is in Sicily, so Zach, Ben Wolff and Edwin Kramer take the docket. Edwin checks in from a new boutique hotel on Spain's Costa Blanca, and Ben is fresh from the glamping show. The first story: Hilton's CIO says AI assistants have put online travel agencies under real threat, yet he expects personal AI agents to become commissionable channels too. The crew asks what "direct" even means when an agent that never sleeps keeps rate-shopping after the booking is made. Edwin says post-booking shopping could be a bigger disruption than the booking itself. Then Booking.com...