‘It’s not 1800-phone-a-friend’: the failed promise of therapy apps

Podcast: 7am · Solstice Media

Opublikowano: 2026-10-03

If you listen to podcasts, and let’s be honest, there’s a fair chance that you do, it’s likely that you’ve heard ads for a thing called Better Help. It’s an app offering flexible, affordable therapy whenever you need it. Kind of an “Uber for therapy”. Since we first brought you this story two years ago, app-based therapy has continued to grow – and now AI chatbots are increasingly being used for mental health support too. So are we actually better off with BetterHelp and apps like it? Today, we’re ret...