Ajen Mothee on the risks of AI financial advice

Podcast: What's Next with Aki Anastasiou · What's Next

Opublikowano: 2026-10-08

AI financial advice is becoming easier to access, but trusting a chatbot with major money decisions can introduce serious risks. Ajen Mothee, Head of Innovation at Old Mutual Personal Finance, explains why more South Africans are turning to AI for financial guidance and where the technology can genuinely add value. Mothee discusses how AI can help users learn financial terminology, build basic budgets, explore future scenarios, and prepare better questions for advisers. However, he warns that AI can deliver incomplete answers with convincing confidence, particularly around tax, estate planning, marital regimes, and major life decisions where personal context matters. The...