How to Win Millennial and Gen Z Customers

Podcast: Banking Transformed with Jim Marous · LLH Media

Opublikowano: 2026-10-08

Download Alkami's 2026 Generational Trends in Digital Banking research: https://www.alkami.com/resources/research/2026-generational-trends-in-digital-banking-report/?YouTubeIV54 To win over millennials and Gen Z, a bank or credit union has to win their primary checking account. J.D. Power finds these generations open 67% of all new primary checking accounts, and community institutions are winning less than their existing share. Millennials and Gen Z are the customers who will replace the baby boomers most banks and credit unions rely on today. Yet J.D. Power's 2026 U.S. Millennial & Gen Z Checking...