How Redo Makes Ecommerce Returns Free — and Turns Them Into Revenue | Taggart Kruger

Podcast: Brand Building Podcast · Mark Milutin

Opublikowano: 2026-10-08

Most brands lose the customer the moment they file a return. Redo is built to change that. In this episode, I sit down with Taggart Kruger from Redo to break down how they've built the only end-to-end returns solution in ecommerce — from checkout protection and AI-powered exchange agents to a 120,000 sq ft warehouse that physically processes, grades, and liquidates returned inventory. What's covered: → How Checkout Plus makes returns completely free for brands → How the AI exchange agent drives store credit and repeat purchases over refunds → What grading, refurbishment, and liquidation look like at scale...