Communication Is So Underestimated | Sophia Okeke

Podcast: Built By People · Madeline Safsten + Kimball Payne

Opublikowano: 2026-10-09

Sophia Okeke is Executive Vice President and Chief People & Culture Officer at The Center for Family Support. She worked in news before moving into HR, then spent seven years building HR for country offices in Sub-Saharan Africa, including a first town hall in Togo before she could speak French. She and Maddie talk about why communication is the skill leaders underestimate, how she measures whether a training program worked, and what she's focused on now: hiring for hard-to-fill care roles and using technology so her team can spend more time with managers and staff. She also talks about her...