If You Built Your Business Today, What Would You Change?

Podcast: Purposeful mini podcasts · Gary Robertson

Opublikowano: 2026-10-11

The greatest friction can sit between departments. Gary explores how to review one customer journey with the people doing the work and redesign it around a better experience. Part 2 of 7: The Agentic Business — a Purposeful leadership series. Your purposeful action: Map one customer journey, including waiting and repeated work, then ask the team where they would make it easier. Explore leadership, workforce training and the MAP Agentic Ecosystem: https://map-platform.com Listen to more Purposeful episodes: https://www.lylop.com/podcasts Follow in your favourite podcast app: https://lylopminis.ca...