The Moving-Day Gift That Turns Clients into Advocates

Podcast: The Voice of the Agent Podcast · We Are Unchained

Opublikowano: 2026-10-11

Moving day is one of the most emotional moments in the customer journey—but are estate agents doing enough to make it memorable? Simon Leadbetter is joined by Adrian Camp, Managing Director of Home Move Box, to explore why a small physical gesture can create a powerful and lasting impression in an increasingly digital world. Adrian explains how branded welcome boxes containing treats, useful household products and exclusive retailer offers help agents thank clients at the moment of completion. They discuss personalisation, handwritten cards, QR codes and flexible options for everyone from independent agents to la...