You Should Standardize a Lot — But Never The Soul of a Hotel: Dovetail + Co's Shawn Cioto on the Lean Boutique Hotel

Podcast: This Week in Hospitality · thisweekinhospitality

Opublikowano: 2026-10-14

This Week’s Guest: Shawn Cioto - Vice President of Operations, Dovetail + Co LinkedIn: https://www.linkedin.com/in/shawn-cioto-914264b/ Your Host: Zach Busekrus - Journey LinkedIn: https://www.linkedin.com/in/zachbusekrus/ Instagram: https://www.instagram.com/behindthestays/ Shawn Cioto, VP of Operations at Dovetail + Co, explains why the owner of seven hotels is taking management in-house: large management companies often miss the small, on-brand details that make independent lifestyle hotels special, from coffee sleeves and key cards to scent, lighting and music. He describes how Do...