Culture Is What Your Team Experiences: Building a Practice Where People Want to Win

Podcast: The Raving Patients Podcast · Dr. Len Tau

Opublikowano: 2026-10-16

What does your dental practice actually feel like to your team and your patients? In this episode of the Raving Patients Podcast, Dr. Len Tau sits down with Deanna Zost, founder and CEO of Illuminating Your Practice, to talk about the connection between leadership, team culture, accountability, and the patient experience. Deanna shares why culture isn't simply what a doctor says it is. It's what the team experiences every day. From addressing difficult employees and creating open communication to properly training new hires and understanding what motivates each team member, Deanna explains how strong leadership...