The Process First Premium: Why Automating Broken Workflows Destroys Business Margins

Podcast: CanadianSME Small Business Podcast · SK Uddin

Opublikowano: 2026-10-22

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. AI should make a business better, not simply add another layer of complexity. Today, we explore how companies can fix inefficient processes, automate the right work, and build technology systems that genuinely improve the bottom line. Joining us is Adam Bowles, Partner and CEO of ACT360 Web & IT Inc. Since 2009, Adam has helped more than 500 businesses across Central and Southern Ontario modernize their technology, combining hands on IT experience with practical automation, integration, and data protection strategies. Key Highlights Structure Before AI: Why...