How to Build Rapport with Stakeholders

Podcast: BA Brew - A Business Analysis Podcast · AssistKD

Opublikowano: 2026-10-23

How do you build rapport with stakeholders, and why does it matter so much for successful business analysis and service design? In BA Brew Episode 127, Lisa Hudson, Carlos Pullen-Ferreira and Michelle Little from AssistKD discuss why building rapport goes beyond being friendly or liked. It's about creating trust, communicating openly and developing relationships that help people work together effectively. Discover practical approaches to stakeholder engagement, including active listening, finding common ground, keeping commitments and rebuilding trust when previous projects have gone wrong. In this episode: The difference between rapport and friendlinessWhy trust...