How AI Is Changing Healthcare: Bryan Heinlein on Leadership, Technology & Career Growth

Podcast: South Florida Leaders · Brian Fay

Opublikowano: 2026-10-23

What happens when AI meets healthcare? On this episode of the South Florida Leaders Podcast, Brian Fay sits down with healthcare consultant Bryan Heinlein to talk about how AI is changing the patient experience, improving healthcare call centers, and helping organizations solve complex problems. Bryan works with Impact Advisors, where he specializes in data, AI, and call center technology. He explains how healthcare organizations can move beyond frustrating phone trees and use AI and natural language technology to better understand what callers need and get them to the right place. But this conversation...