AI That Delivers: Building More Effective and Trusted Public Services

Podcast: This Week in Global Development · Devex | Global Development

Opublikowano: 2026-10-23

As governments face growing pressure to modernize public services and rebuild citizen trust, artificial intelligence offers new opportunities to improve service delivery. But turning AI experimentation into measurable, citizen-centered impact requires more than new technology. It calls for strong implementation, cross-sector collaboration, and a clear focus on human needs and accountability. In this special edition episode of This Week in Global Development, sponsored by Salesforce, Devex Co-founder and Executive Vice President Alan Robbins sits down with Wendy R. Anderson, senior vice president of government and global public affairs at Salesforce. Together, they explore how governments can move beyond...