AI Ethicist Rebecca Bultsma on Trust, Verification, and When NOT to Use AI in Your Shop

Podcast: Lights Out: Technology and Automation Podcast by MakingChips · Nick Goellner

Opublikowano: 2026-10-23

AI can write your emails, summarize your shop's performance, and help you make your next big decision. But how do you know when it deserves your confidence—and when it just sounds convincing? On this episode of Lights Out, Nick and Eric sit down with AI ethicist Rebecca Boltsma to explore the questions that rarely make it into the sales pitch. When does automating communication put a customer relationship at risk? What happens when a shop leader starts making decisions based on AI-generated insights? And where's the line between getting help with your thinking and handing it ov...